Last Updated:
Oct 10, 2025
SOLTERA
Last Updated: 19/2/2026
Welcome to SOLTERA.
These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from SOLTERA, you agree to the terms outlined below.
Please read them carefully before using our site.
1. General Information
The website soltera.gr is owned and operated by SOLTERA, based in Thessaloniki, Greece.
Throughout the site, the terms “we,” “us,” and “our” refer to SOLTERA.
By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
2. Use of Our Website
You agree to:
Use the website only for lawful purposes.
Not attempt to interfere with the site’s operation, security, or data integrity.
Provide accurate and current information during checkout or account registration.
We reserve the right to refuse service, suspend accounts, or cancel orders if we suspect fraudulent, abusive, or unauthorized activity.
3. Product Information and Availability
We make every effort to display product images, descriptions, sizing, and prices accurately.
However:
Colors may vary slightly depending on your device or screen settings.
Product availability is subject to change without prior notice.
We reserve the right to modify, update, or discontinue items at any time.
All product descriptions are provided for informational purposes and may be updated for clarity.
4. Pricing and Payments
All prices on soltera.gr are listed in Euros (€), unless otherwise stated.
Prices may change without prior notice.
We accept secure online payments through trusted payment gateways (e.g., Shopify Payments, Stripe, PayPal or similar providers).
By providing payment details, you confirm that you are authorized to use the chosen payment method.
We do not store full credit card details on our servers.
5. Shipping and Delivery
Orders are processed within 2–5 business days, unless otherwise stated.
Delivery times depend on the shipping destination and courier.
Once dispatched, SOLTERA is not responsible for delays caused by couriers, customs, or external factors beyond our control.
Shipping fees and any applicable charges are displayed during checkout.
Customers are responsible for providing accurate shipping information.
6. Returns and Exchanges
We accept returns or exchanges under the following conditions:
Items must be unused, unworn, unwashed, and with original tags intact.
Return requests must be submitted within 14 days of receiving your order (in accordance with EU consumer protection laws).
Limited-edition drops, promotional items, or final sale products may be non-returnable where clearly stated.
Refunds will be processed once the returned product is inspected and approved.
Return shipping costs may be borne by the customer unless the item is defective or incorrect.
7. Intellectual Property
All content on this website — including logos, graphics, text, designs, images, branding elements, and product designs — is the property of SOLTERA.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.
Unauthorized use of our intellectual property may result in legal action.
8. Promotions and Discounts
Promotional offers and discount codes:
Are subject to specific terms stated at the time of promotion.
Cannot be combined unless explicitly stated.
Are limited to one code per order unless otherwise specified.
We reserve the right to modify, suspend, or terminate promotions at any time.
9. Limitation of Liability
SOLTERA is not liable for indirect, incidental, or consequential damages arising from:
The use or inability to use our website
The purchase or use of our products
We do not guarantee uninterrupted, secure, or error-free access to our website.
In no event shall our total liability exceed the amount paid by you for the specific product in question.
10. Indemnification
You agree to indemnify and hold SOLTERA harmless from any claims, damages, liabilities, or expenses resulting from:
Your violation of these Terms
Your misuse of the website
Your infringement of any third-party rights
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Greece and applicable European Union legislation.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Thessaloniki, Greece.
12. Changes to These Terms
We may update or revise these Terms & Conditions at any time.
The most recent version will always be available on this page, with the “Last Updated” date reflecting any changes.
By continuing to use our website, you agree to be bound by the updated terms.
Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
SOLTERA
Thessaloniki, Greece
Email: support@soltera.gr
Website: https://soltera.gr